Responsible Gambling

Our Commitment to Responsible Gambling

PokiesDream is committed to providing a safe and enjoyable entertainment experience for all our players. We believe that gambling should always remain a fun leisure activity and never cause financial or personal harm. This page outlines the tools and resources available to help you stay in control of your play, effective as of 2026.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the signs early is important. Common indicators include spending more time or money than intended, chasing losses, borrowing money to gamble, neglecting work or relationships, and feeling anxious or irritable when not gambling. If you notice these behaviours in yourself or someone you know, it may be time to seek support or use the tools described below.

Deposit Limits

PokiesDream allows players to set daily, weekly, or monthly deposit limits on their accounts to help manage spending. Once a limit is reached, further deposits will not be processed until the chosen period resets. These limits can be adjusted through your account settings, though increases may be subject to a short waiting period as an added safeguard.

Time-Out and Cooling-Off Periods

If you feel you need a short break from gambling, our time-out feature lets you temporarily suspend your account for a set period, such as 24 hours, seven days, or 30 days. During this time, you will be unable to log in or place any bets. This option is designed to give players a chance to step back and reassess their gambling habits without permanently closing their account.

Self-Exclusion

For players who require a longer-term solution, PokiesDream offers self-exclusion, allowing you to close your account for an extended period or indefinitely. Once self-exclusion is activated, you will not be able to reopen your account until the agreed period has elapsed, and marketing communications will also cease. We encourage players considering this option to also reach out to local support services for additional guidance.

Underage Gambling Prevention

PokiesDream strictly prohibits gambling by individuals under the legal age in their jurisdiction. We employ verification checks to confirm the age and identity of our players and reserve the right to suspend accounts where discrepancies are found. Parents and guardians are encouraged to use filtering software to prevent minors from accessing gambling websites.

Keeping Gambling in Perspective

We encourage all players to view gambling as entertainment rather than a way to make money or resolve financial difficulties. Setting a budget in advance, avoiding gambling when upset or under the influence of alcohol, and taking regular breaks are simple habits that support healthier play. PokiesDream provides account activity summaries so players can review their gambling patterns over time.

Support Organisations and Further Help

If you or someone you know is struggling with gambling-related harm, independent support organisations offer confidential advice, counselling, and helplines. We recommend consulting local Australian gambling support services or your general practitioner for guidance tailored to your situation. These organisations can provide information on additional self-exclusion schemes covering multiple operators.

Reviewing and Updating This Policy

PokiesDream regularly reviews its responsible gambling practices to reflect current standards and player feedback. This page was last updated in 2026 and may be revised periodically to ensure it remains accurate and helpful. We encourage players to check back occasionally for the latest information on our responsible gambling tools.